@article{陈平:32,
author = {[陈平, 双锴, 苏森, 詹舒波, 张文涛]},
title = {基于MapReduce方法的分布式CTI系统},
publisher = {北京邮电大学学报},
year = {2016},
journal = {北京邮电大学学报},
volume = {39},
number = {s1},
eid = {32},
pages = {32-36},
keywords = {<p>呼叫中心路由;座席技能;呼叫路由;分而治之算法</p>},
doi = https://journal.bupt.edu.cn/CN/10.13190/j.jbupt.2016.s.008
}