%0 Journal Article
%A GUO Shao-yong
%A WANG Ze-sheng
%A YIN Bo
%A ZHOU Ping
%T An Evaluation Method for Cloud Service Usability Based on Analytic Hierarchy Process
%D 2021
%R 10.13190/j.jbupt.2019-101
%J Journal of Beijing University of Posts and Telecommunications
%P 79-85
%V 44
%N 1
%X To solve the problem of multi-criteria decision making for usability evaluation of cloud service,an evaluation method for cloud service usability based on analytic hierarchy process(AHP) is proposed. Firstly,research achievements related to cloud service usability of international organizations for standardization and scholars at home and abroad are sorted and analyzed. Then,measurements of characteristics and subcharacteristics are proposed considering the definitions of them and the industry best practices. Finally,AHP is introduced into the evaluation process to ensure the scientificity of the evaluation result. Experiments show that the method can be used to improve the standard level and accuracy of usability evaluation of cloud service by hierarchical division of characteristics/subcharacterisitics and relative weight setting.
%U https://journal.bupt.edu.cn/EN/10.13190/j.jbupt.2019-101