@article{QI Jia-yin:59, author = {[QI Jia-yin, HU Shuai-bo, ZHANG Ya]}, title = {Application of Artificial Intelligence Chatterbot in Digital Marketing-Literature Review}, publisher = {Journal of Beijing University of Posts and Telecommunications(Social Sciences Edition)}, year = {2020}, journal = {Journal of Beijing University of Posts and Telecommunications(Social Sciences Edition)}, volume = {22}, number = {4}, eid = {59}, pages = {59-70}, keywords = { chatterbots; digital marketing; literature review; research questions}, doi = https://journalsk.bupt.edu.cn/EN/10.19722/j.cnki.1008-7729.2020.0074 }